Collecting debts and late payments can be a frustrating and uncomfortable business.
    We will show you how to make a better job of it, collect more of the money that is owed you, and do it pleasantly and efficiently. You will do that by invoicing promptly, sytemizing your office processes, amd dealing partial payments and the usual excuses.
    Your telephone techniques will be discussed, your 'demand letters' and even the possibility of hiring an independent credit department.
    Getting paid is important, but you don't want to lose your customer - You don't want to be taken advantage of, either!